Privacy Policy

Information you provide

When you contact us, we receive the information you choose to share, such as your name, business contact details, company, enquiry type and message. Please include only information needed to help us respond. Do not send passwords, payment-card details or unnecessary sensitive information.

How we use information

We use enquiry information to respond to requests, manage business relationships, provide sales or support assistance and maintain appropriate business records. We may also use information where needed to protect our services or meet applicable legal obligations.

Website and service providers

This website is hosted on Wix. The Contact page also includes Google Maps to display our premises. Opening the map or the separate directions link uses Google’s mapping service. The Contact page contains an embedded Zoho Form, and the Customer Portal links to a separate Zoho service. These providers process information needed to deliver their services. Access is limited to people and providers who need it for the relevant purpose.

Cookies and similar technologies

Website services may use cookies or similar technologies for essential functions. Where optional analytics or other non-essential technologies require consent, they should operate only after the relevant choice has been made. You can also manage cookies through your browser; restricting them may affect some functions.

Retention and security

We keep personal information for the period needed for the purpose for which it was collected and applicable record-keeping requirements. We use reasonable safeguards appropriate to the information, but no website or transmission method can be guaranteed completely secure.

Your privacy choices

You may contact us to request access to or correction of personal information, ask about deletion, or raise a concern about its use. Requests are considered under applicable law, and we may need to verify your identity before responding.

Contact us

Use the enquiry form on our Contact page and select General Enquiry, or call +27 (0) 10 449 1254. Our Head Office is at Equites Jet Park, 1 Jurgens Street, Isando, Boksburg 1459, South Africa.

Changes to this policy

We may update this policy when our website or information practices change. The version displayed on this page describes the website practices covered by that version.